Privacy Policy

Last updated: 2025-02-14

This Privacy Policy explains how Lovia collects, uses, and protects information when you use the Lovia mobile app and related services. Lovia is an adult-only (18+) AI companion app.

Information we collect

• Account data such as email, device identifiers, and app settings.
• Chat content and metadata to deliver and maintain your conversations.
• Usage analytics to improve stability, performance, and personalization.

How we use your data

• Provide and maintain the service, including chat continuity.
• Improve features, safety, and overall user experience.
• Respond to support requests and legal obligations.

Data sharing

We do not sell personal data. We may share limited data with service providers (hosting, analytics, payment processing) under strict confidentiality and only as needed to operate Lovia.

Retention

We keep data only as long as needed for the service and legal requirements. You can delete a chat to reset that conversation. Contact us to request full account deletion.

Security

We use reasonable technical and organizational safeguards to protect data, but no system is 100% secure. Please use the app responsibly.

Children

Lovia is strictly for adults (18+). We do not knowingly collect data from minors.

Changes

We may update this policy from time to time. The latest version will be posted here.

Contact

Email us at support@lovia-app.com for privacy requests or questions.